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Shipping & Returns

SHIPPING

Our aim is to post as quickly as possible. Standard shipping methods will be delivered within 3-5 working days (Mon-Fri) from the day you receive your order confirmation, orders placed after 12pm may take an extra day's delivery. Please note: during busy periods, especially sale time, delivery may take between 5-7 days, however we do aim to get your purchase out sooner.

 

RETURNS 

We guarantee to refund any item you are not completely happy with, when you return it to us within 14 days of receipt. In order to be eligible for a refund, items must be returned to us unused, in original packaging, and with all original brand tags still attached. Refunds will be credited to your original method of payment. 

 

RETURNS BY POST 

If you return goods via post, please note that we are not liable for the costs. Please note that we are not liable for items lost in the post. Returned goods must be packaged securely as we will not accept returned goods that are damaged in transit. Any refunds will be credited to your original payment method, please note that credit card companies only allow refunds to be made to the card used to pay for the original order. 

Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company.

 

RETURN ADDRESS

KUNZ, J.M. THIELES VEJ 2, 1961 FREDERIKSBERG, DENMARK

 

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